Parent Help Desk
Please email wqsbhelpdesk@wqsb.qc.ca and include in the following:
- Student’s name
- School and grade level
- Preferred phone number for follow-up contact (if necessary)
- Device being used
- Clearly described issue/problem
Or call:819-777-9650 (8:00 am -4:30 pm Monday to Friday) and leave a message with the information above
Need help with remote learning? Logics Technology is offering FREE On-Demand and live remote learning support for parents and guardians. Get instant access to training customized to help you, help your children, with remote learning.
Visit https://logicstechnology.com/open-to-public-remote-learning-support-for-parents/ to register for the FREE On-Demand resources and receive meeting links for live events as they become available.
Please find below the link to attend the parent/guardian support session to help support your student accessing 365 & Teams. You can simply click on the link below and it will open in your default web browser. You will be able to join from any computer (Windows, MacOS, Chromebook, Linux) running a recent version of any modern web browser (Google Chrome, Microsoft Edge, Firefox, Safari).
At the scheduled time, please click the following link:
Helping your Kindergartner access 365 & Teams on an iPad – Tuesday, April 20 – 6:00 to 7:00 pm
Helping your Grade 1/2 student access 365 & Teams on an iPad – Tuesday, April 20 – 7:30 to 8:30 pm
It is recommended to view the following brief video to see what the process of joining the session will look like: How to attend a live event with Microsoft Teams
For anyone who needs to attend the event from a mobile device (smartphone or tablet), you will need to download the Microsoft Teams app in advance of the event, which can be found here: Download Microsoft Teams
Look forward to connecting with you,
Stuart Gray & Lisa Diner